Frequently Asked Questions

Everything you need to know about shopping with DieselPump Shop

What is the standard shipping timeframe?

We offer worldwide shipping. Orders are typically processed within 1-2 business days, with standard delivery taking 5-7 business days depending on your location.

How can I return an item that doesn't fit?

We accept returns within 30 days of delivery. Items must be in their original, unworn condition with all tags attached to qualify for a full refund or exchange.

Are your products true to size?

Most of our apparel follows standard international sizing. We highly recommend checking the specific size guide located on each product page for precise measurements.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.

How do I track my order once it has shipped?

Once your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to monitor your package's progress.

Do you offer international shipping and customs coverage?

Yes, we ship globally. Please note that international orders may be subject to local import duties and taxes, which are the responsibility of the customer.